Frequently Asked Qestions

1. Can I Place An Order?

First, select the product you wish to purchase. Then, select [Shopping cart] on the product information page or the [Buy it now] button. After adding the product to the shopping cart, you can continue your shopping. After finishing shopping, select the [Check out] button from the shopping cart screen.

Where do you get your products?

2. Can A Non-Member Place An Order?

Yes, a non-member can purchase a product by placing an order.


3. What Areas Are Available For Shipping?

We ship products to anywhere across United States ,UK, Canada and everywhere.

4. Is it safe to shop online? 

This is an important question and our priority at is to ensure the privacy of our customers and safety of payment.

First, we highly recommend you have a strong password for your shopping website.

5. What do I do if my order is damaged? 

We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund.

6. I received the wrong goods, what do I do?

Although we strive for perfection, we are human and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused and our customer service team is here to help make things right. Please contact our customer service team via our contact us page, so that they can work to get you your goods as soon as possible.

7. Privacy concerns? 

All physical address and email information is kept private and never sold, marketing is only sent to customers who opt-in via the checkout system. Emails are sent for order confirmation and shipping confirmation a single time, if a cart is opened and not completed a single email will be sent if you opt-in for a follow up on the incomplete order. Promotional emails are only sent to customers who opt-in via the newsletter form in the website footer or via the checkout.